What happens if the booking is a no-show?

Updated on 06/02/2013, 17:08

If the cancellation was not made at least 24 hours prior to the guest's arrival at the hotel, a 10% commission charge will be applied to the booking.

If the cancellation was not made at least 24 hours prior to the guest's arrival at the hotel, a 10% commission charge will be applied to the booking. This commission will be charged directly to the customer's card, which will have been previously validated by theBookingCore system.


These terms and conditions of cancellation are included in the booking process that the customer has previously accepted.


The hotel is entitled to apply its cancellation and no-show terms and conditions, as these are included in the general terms and conditions that the customer has previously accepted. In this sense, BookingCore will provide the hotel with the customer's credit card details.


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