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Updated on 22/04/2013, 12:52
From Desktop >Reports > Bookings, the hotel can access reports on bookings, which can be cancelled at any time.
Updated on 06/02/2013, 17:05
From Desktop >Reports > Bookings, you can locate and cancel specific bookings.
Updated on 06/02/2013, 17:06
If the booking is cancelled at least 24 hours prior to the guest's arrival date, BookingCore will not charge commission on that booking.
Updated on 06/02/2013, 17:08
If the cancellation was not made at least 24 hours prior to the guest's arrival at the hotel, a 10% commission charge will be applied to the booking.
The booking commission is charged directly to the hotel guest, 24 hours before check-in.
Updated on 06/02/2013, 17:09
Yes, the commission % is applied to the full booking rate including taxes.
Updated on 06/02/2013, 17:11
The hotel must only charge guests the booking rate less the commission agreed with BookingCore.
Updated on 06/02/2013, 17:12
Commission fees are charged directly to the customer's card. The hotel does not pay commission to BookingCore.
Updated on 22/04/2013, 12:57
Yes the website includes a specific page for offers and special deals, as well as spaces to promote them in.
Updated on 06/02/2013, 17:13
To publish an offer or special deal, go to bookings > management > offers.